I have taken many vehicles here over the years. Every time I go they say I need new brakes. Truth be told when I have had an ASE Certified mechanic look at my brakes they said they were fine. Once I took a vechile there for an oil change and tire rotation they said I needed new brakes, those brakes they said were worn out were just replaced 2 weeks before I took my car to them.
Charleen was extremely helpful and made for a positive experience.
Very helpful. Very nice. Busy place but they do everything they can to help get you quickly.
Being a first time customer she made an awesome representation of the business.
Purchased 4 new tires on Saturday December 8th.
Today I went in another vehicle for an oil change and of course they said I needed new brakes. I know my brakes are fine because I had my breaks looked at a few months back by an ASE Certified mechanic and he said they were fine.
They said the air filter needed to be replaced, which it did, they wanted $51 to do it. I said no then I went next door to their auto parts store and bought the same one for $21.
Will never do business here. Years ago I took in a tire to be plugged. Would drop off and pick up later. Was told I would have to make an appointment next week. Thought over the years things might have changed. WRONG! Went in Tuesday of this week. Inquired about an oil change. Was told they could get me in after 4:00 pm. I couldn't do this as I had to take my wife to the hospital and wasn't sure I could get back in time. I told the desk clerk I would bring my car back Friday morning. Came in at 8:30 Friday morning.
Great staff. It’s rare in this world anymore for a business to keep their word. These guys did. In addition to that the mechanic was fantastic. He’s been turning wrenches since 77’ talk about knowing his stuff. I’d recommend to anyone.
Sorry guys this was the last straw. Honesty is always the best way to go. If you don't believe me just look at the other reviews.
Hopefully the owner sees her as a valuable employee...
No one in the waiting room. Only one car in a bay. Desk clerk told me they were backed up ( even though I was the only customer in the place and my car was the only one in the lot) and could not get me in until sometime next week. I will never set foot in this place again. If I could I wouldn't even give this place a one star rating. My apologies to the first desk clerk who tried to be helpful.
Ocean Area Tire is a US Car Repair based in Ocean View, Delaware. Ocean Area Tire is located at 34461 Atlantic Ave, Ocean View, DE 19970, USA.
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